政策說明Policies

運送 · 退換貨 · 隱私（更新：2026-07）Shipping · Returns · Privacy (updated 2026-07)

運送政策Shipping

每一條手串皆於下訂後手工製作，約 5–7 個工作天內寄出，並以 Email 通知進度。
配送範圍：台灣本島與全球主要地區。台灣宅配約 1–3 個工作天送達；國際配送約 7–14 個工作天（依地區與清關而異）。
運費已包含於商品價格中，無額外費用；國際訂單如產生當地關稅或進口稅費，由收件人負擔。
收件地址以付款時於 PayPal 填寫之地址為準；如需更改請於出貨前來信。

Every bracelet is handcrafted after ordering and ships within 5–7 business days, with email updates.
We ship to Taiwan and most regions worldwide. Domestic delivery takes about 1–3 business days; international delivery about 7–14 business days depending on region and customs.
Shipping is included in the price. Any local customs duties or import taxes on international orders are borne by the recipient.
We ship to the address provided at PayPal checkout; to change it, email us before dispatch.

退換貨政策Returns & exchanges

本商品為依你的八字與手圍個人客製之商品，除商品瑕疵外，恕不接受退換貨（依消費者保護法之客製化商品規定）。
如收到商品有瑕疵或運送損壞，請於收件後 7 日內來信 hello@featelier.com 並附上照片，我們將盡快為你補寄或退款。
手圍尺寸如有明顯落差（非填寫錯誤），歡迎來信協助調整。

Each piece is made to order from your chart and wrist size, so we can't accept returns except for defects.
If your item arrives defective or damaged, email hello@featelier.com with photos within 7 days of delivery and we'll replace it or refund you.
If the fit is clearly off (not due to a mis-entered size), write to us — we'll help adjust.

隱私說明Privacy

我們蒐集的資料：出生日期與時間、性別、手圍、Email、收件資訊——僅用於八字排盤、手串製作與訂單配送。
我們不會出售或分享你的個人資料予第三方行銷使用。
服務由 Cloudflare（網站與資料儲存）、Google Gemini（解讀與圖像生成）、PayPal（付款，我們不經手你的卡號）協力提供。
如欲查詢或刪除你的資料，來信 hello@featelier.com 即可。

What we collect: birth date & time, sex, wrist size, email, and shipping details — used only for casting your chart, crafting your bracelet, and delivering your order.
We never sell or share your personal data for third-party marketing.
Our service is powered by Cloudflare (hosting & storage), Google Gemini (readings & imagery), and PayPal (payments — we never see your card details).
To access or delete your data, email hello@featelier.com.

🛡️ 防詐騙提醒：我們絕不會以電話或簡訊要求你變更付款方式、操作 ATM 或提供卡號。如接到可疑來電，請直接來信向我們確認。 🛡️ Anti-fraud notice: we will never call or text you asking to change your payment method, operate an ATM, or share card numbers. If you receive a suspicious call, email us to verify.

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